Documentation Index
Fetch the complete documentation index at: https://blandai-calvin-pronunciationguide-web.mintlify.app/llms.txt
Use this file to discover all available pages before exploring further.
Billing Overview
Bland charges based on the actual resources consumed across voice, SMS, and other interaction types. Enterprise accounts may be eligible for custom pricing.
Bland Voice Billing
| Component | Description | Price |
|---|
| Call Time | Prorated to the exact second. Only active call time is counted. | $0.09 / min |
| Outbound Minimum | Minimum charge per outbound call attempt using Bland’s telephony. | $0.015 / call |
| Transfer (BYOT) | Free when using your own Twilio number. | $0.00 / min |
| Transfer (Bland) | Billed at a reduced rate when using Bland-provided numbers. | $0.025 / min |
| Voicemail | Billed as part of standard call time. | $0.09 / min |
| Failed Calls | Minimum charge applies if using Bland’s telephony. | $0.015 / call |
Outbound Call Pricing Details
Effective June 16, 2025: Outbound calls placed using Bland’s telephony have a minimum charge of $0.015 per dispatched call.
- Short calls or failed connections: $0.015 flat fee
- Connected calls over ~10 seconds: Standard $0.09/minute rate applies (minimum charge is absorbed)
- Enterprise customers: This change does not apply to enterprise agreements before June 16, 2025.
Examples:
- Call that doesn’t connect: $0.015 flat fee
- Call that connects for 1 minute: $0.09 (standard per-minute rate)
Warm Transfer Billing
| Component | Description | Price |
|---|
| Proxy Agent | Charged for talk time while active. | $0.09 / min |
| Primary Agent | Billing stops once the agent disconnects. | $0.09 / min |
| Merged Calls | Billed for transfer duration based on resource ownership. | $0.09 / min |
SMS Billing
| Type | Rate |
|---|
| SMS (in/outbound) | $0.02 per message |
Plan Tiers
Below are the standard Bland usage plans. Custom enterprise agreements are available.
| Plan | Price | Daily Cap | Hourly Cap | Concurrency | Voice Clones |
|---|
| Start | Free | 100 calls | 100 calls | 10 calls | 1 |
| Build | $299 | 2,000 calls | 1,000 calls | 50 calls | 5 |
| Scale | $499 | 5,000 calls | 1,000 calls | 100 calls | 15 |
| Enterprise | Contact Us | Unlimited | Unlimited | Unlimited | Unlimited |
Credit Usage
Your current credit balance, usage history, and purchase options are all visible on the billing dashboard:
Go to Billing Dashboard
